Privacy Policy
Effective Date: 18th April 2026
Business Name: Garnet Pearl
Address: 9A New Street, Upton upon Severn, Worcestershire, WR8 0HP
Email: hello@garnetpearl.co.uk
Telephone: 01684 368528
Introduction
At Garnet Pearl, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following information:
- Your name
- Email address
- Telephone number
- Information you provide through contact forms, enquiries, appointments, or communications with us
- Website usage information collected through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to enquiries and appointment requests
- Provide our products and services
- Manage customer relationships
- Improve our website and services
- Meet legal and regulatory obligations
Lawful Basis for Processing
We process your personal information based on:
- Your consent
- The performance of a contract or taking steps at your request before entering into a contract
- Our legitimate business interests
- Compliance with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information with trusted service providers who help us operate our business, such as website providers, booking systems, payment processors, or professional advisers, where necessary and in accordance with applicable laws.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, or disclosure.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, accounting, or regulatory requirements.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request erasure of your information in certain circumstances
- Request restriction of processing
- Object to processing in certain circumstances
- Request transfer of your data where applicable
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details above.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Garnet Pearl
Katie Curtis
9A New Street, Upton upon Severn, Worcestershire, WR8 0HP
hello@garnetpearlco.uk
01684 368528
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office.